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How to Migrate cPanel Account via Transfer Tool in WHM Root

Step 1:- Login to the WHM as root.

Step 2:- In the menu at the left, search for and then click on Transfer Tool. You will see several options that you will need to select or fill in. They include:

Step 3:- Root Password– Add the root password so that the root user can be used for authentication. If you’re using the root user leave Restricted Restore unchecked.

Step 4:- Once all of the information has been selected and added for the Remote Server Information and Authentication, click Fetch Account List.

Step 5:- The Transfer Tool will compare the versions of cPanel and display them for you. You will not need to select anything for the versions.

Step 6:- You will also see a screen listing the available packages. You do not need to select anything on this screen.

Step 7:- You will then get the ability to search for the account you want to transfer. Uncheck only Express Transfer.

Step 8:- After you have finished selecting the accounts you want to transfer, click Copy.

Step 9:- At this point the Transfer Tool will begin the transfer for you. The initial transfer process should happen quickly, however the processing period depends on the size of your account.

Step 10:- When the processing is complete, you will see Additional Options. The Keep DNS Zone would need to be unchecked UNLESS your servers are in the same DNS cluster. If you have any doubts, please contact our live technical support team.