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Last revised: 2026-03-27 11:08:51
Natsav group entity, the details of which are indicated in the Natsav’s Terms of Service, (" Natsav") provides you web-hosting, domain name registration, and related products and service.
Natsav seeks to ensure the highest level of data privacy when offering its variety of quality products and services to Natsav customers and subscribers (" Subscribers") (collectively, “You”, or " Users").
At Natsav, the privacy and security of our Users is of paramount importance. Natsav is committed to protecting the data you share with us.
When this Policy mentions " Natsav", " we," " us", or " our", it refers to Natsav that is responsible for protection of your personal information in line with this Privacy Policy (" Data Controller").
This Privacy Policy (" Policy") explains how Natsav processes information that can be used to directly or indirectly identify an individual (" Personal Data") collected on our Site, our services (“ Service”), forums and our mobile applications (" Platform").
All personal data are processed in accordance with the General Data Protection Regulation (EU) 2016/679 (“ GDPR”).
For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at [email protected].
Natsav shall process all Personal Data adhering to the general data processing principles:
All and any information stored on Natsav's Platform is treated as strictly confidential. All information is stored securely and is accessed by qualified and authorized personnel only.
3.1. Information You provide to us.
Information that is necessary for the use of the Natsav Platform
We ask for and collect the following personal information about you when you use the Natsav Platform. This information is necessary for the adequate performance of the contractual arrangement which is in place between you and us and to allow us to comply with our legal obligations. Failing to provide any of this data or decision to delete or object to the processing of any of such data may result in de-activation of your Natsav Account.
You may also choose to provide us information when you fill in a form, conduct a search, update or add information to your Natsav Account, respond to surveys, post to community forums, participate in promotions, or use other features of the Natsav Platform. We advise against posting any information you don’t wish to make public on the Natsav Platform. If you upload any content to your account or post it on your Website and provide it in any other way as part of the use of any Service, you do so at your own risk.
Natsav processes information you provide to us on the legal basis of:
Disclaimer
Please always take care and observe at least the following minimum requirements for the protection of your personal information:
Right to delete your data
You may at any time access and edit, update or delete your contact details by logging into your Natsav's platform Account.
Please note that you will only be able to delete your email during de-activation of your Natsav Account. To deactivate your Account, please send your request to [email protected], and you will be provided with further guidance.
Information related to the calls or meetings you participate
In cases where you call Natsav or schedule an appointment for a meeting, such conversations will be recorded by Natsav International Ltd. for quality management purposes. As a result, we will be able to maintain and improve the quality of Natsav services based on Natsav quality standards and policies. For this purpose we will process the following data: email address, date and time of conversation, its duration, audio and/or video recording, any other personal data provided by you voluntarily during the conversation. Also, provided email address and / or phone No. may be used for the purposes of allowing you to reach us or contacting you regarding your matter.
In such cases processing is necessary for the purpose of the legitimate interests pursued by Natsav (under Article 6(1)( f) of GDPR) or is based on your consent, when you consent to video recording by turning video on, or provide certain data voluntary (under Article 6(1)(a) of GDPR).
The recordings will be kept up to for 30 days and deleted thereafter as soon as technically feasible.
3.2. Information We Collect when You use the Platform
When you use the Natsav Platform or contact us directly by any communication channel, we may collect information, including personal information, about the services you use and how you use them.
This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities and security of the Natsav Platform.
Automatic collection of data
Abuse prevention data
To help detect and prevent abuse and other use of services inconsistent with our Terms of Service, we process certain information to assess potential misuse of our services. This assessment is based on data points related to payments and its history, account activity, your use of services (including suspensions related information), device information and your interactions with our platform. It enables us to identify patterns that may signal misuse and take proportionate and timely action to protect our platform.
Natsav processes this information on the legal basis of:
We use, store, combine and process information, including personal information, about you to provide, understand, improve, and develop the Natsav Platform, create and maintain a trusted and safer environment and comply with our legal obligations.
Natsav welcomes all qualified Applicants to apply to any of the open positions published at https://www.Natsav.com/career, by sending us their contact details and CV (" Applicants Information") via the relevant Position Application Form on our Website, or through any other means provided by us.
We understand that privacy and discreteness are crucial to our Applicants and are committed to keep Applicants Information private and use it solely for Natsav's internal and group companies’ recruitment purposes (including for identifying Applicants, evaluating their applications, making hiring and employment decisions, and contacting Applicants by phone or in writing).
Natsav may retain Applicants Information submitted to it for no longer than one year after the applied position has been filled or closed. We collect this information to re-consider Applicants for other positions and opportunities at Natsav; we can use their Applicants Information as reference for future applications submitted by them; and if the Applicant is hired, for additional employment and business purposes related to his/her work at Natsav.
If you previously submitted your Applicants Information to Natsav, but now wish to access it, update it or have it deleted from our systems, please contact us at [email protected] .
We may collect, store and process certain information pertaining to visitors and users of our User’s websites or services, solely on our Users’ behalf and at their direction. Each of our Users is able to collect and manage information, including personal data, via their website. Such information and personal data are then stored with Natsav. For such purposes, within the meaning of the GDPR, Natsav may in certain limited cases, as specified in the Terms of Service, be considered as a “data processor” of such information pertaining to visitors and users of their websites or services. The Users controlling and operating such User websites, shall be considered as the “data controllers” of such information, and shall be solely, completely and fully responsible and liable for complying with all laws and regulations that may apply to the collection and control thereof, including all privacy and data protection laws of all relevant jurisdictions.
User shall be solely, completely and fully responsible for the security, integrity and authorized usage of information related to visitors and users of their websites or services, and for obtaining consents, permissions and providing any fair processing notices required for the collection and usage of such information.
Natsav has no direct relationship with the individual visitors and users of our User’s websites or services whose personal data it processes. If you are a customer of any of our Users, and would like to make any requests regarding your personal data, please contact such User(s) directly.
For more information about data processing arrangement between us and our Users, please see our Terms of Service.
When creating an Account on our Platform or thereafter, subject to the available functionalities, you are free to manage your preferences regarding receipt of various communication, including marketing offers and other marketing information, or service expiration reminders, through your e-mail, phone (SMS and (or) Whatsapp messages) or in your Account.
We use contact details provided and your preferences for sending certain communications:
Our communications, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, purchase history etc.) or we have collected or generated from other sources as described below.
Please note that while we strive to send service expiration notices via SMS/WhatsApp for all the applicable Services, we do so at our discretion and are not obligated to send such notices for every Service. Also, content sent via different communication channels may differ.
If you wish to change your communication preferences (withdraw your consent or object (opt-out)), you are free to exercise such option at any time you wish by (1) following the instructions to unsubscribe in the received email (usually, by clicking on a link for that purpose at the bottom of our e-mail) / text message; (2) visiting and adjusting your personal account settings (communication preferences).
You may also at any time refuse to receive information from us by sending an email to [email protected].
We collect and receive your Personal data from yourself (including your device) as well as from the following sources:
We generally retain your personal information for as long as is necessary to provide our services and to comply with our legal obligations. Where your personal information is no longer required we will ensure it is securely deleted.
If you would like to stop us using your personal information, you shall request that we erase your personal information and close your Natsav Account.
After de-activation of Account, we will still retain the following data for the purposes of compliance with applicable legal requirements (such as tax, accounting, legal reporting, AML, other), for as long as we are legally required by virtue of such legal requirements:
Please also note that we may further retain some of your personal information in such cases ( i.e., after closure of your Natsav Account):
While collecting and processing your Personal Data, we may perform data transfers to various third parties.
11.1. With your consent or under other legitimate basis
We will share your Personal Data with companies, organizations or individuals outside our group of companies when we have your consent to do so or under other legitimate basis.
11.2. Where do we process your personal data?
We may share non-personally identifiable information publicly as well as with our partners - publishers, advertisers. For example, we may share information publicly to show trends about the general use of our platform.
If we are involved in a merger, reorganization, acquisition or sale, we will continue to ensure the confidentiality of any Personal Data and give all affected Users appropriate notices.
Some of our servers are located outside EU or European Economic Area (EEA), such as US, Brazil, Singapore, Indonesia, therefore, depending on your choice or the Services, your personal data as well as personal data of your users might be transferred to processors, sub-processors or other data recipients established in such third countries (i.e., data centers and servers, located outside EU or EEA, please see more here). We will ensure that the said personal data will be transferred only if there is a sufficient basis for this under the GDPR and other applicable legal acts.
Standard contractual clauses for data transfers outside the EU or EEA. Your personal data as well as personal data of your users might be transferred to processors, sub-processors or other data recipients established in third countries ( i.e., data centers and servers, located outside EU or EEA, please see more here). For such transfers to be compatible with the requirements of GDPR, we have concluded with the data processors and/or sub-processor relevant agreements on such data transfers outside EU or EEA, which comply with the European Commission approved standard contractual clauses for data transfers from data controllers in the EU to data processors and/or controllers established outside the EU or European Economic Area (EEA). For more see: https://commission.europa.eu/publications/standard-contractual-clauses-international-transfers_en. For the said purposes and to the extent relevant we have deemed that the said agreements were concluded on your behalf and under your instructions, as the case may be, all in line with Art. 46 of GDPR.
Other grounds for data transfers outside the EU or European Economic Area (EEA). Your personal data as well as personal data of your users might be transferred to data recipients established in third countries on other legal grounds compatible with the requirements of GDPR (Art. 45-49).
Transfer, disclosure of data to competent authorities. In certain situations, Natsav may be asked to disclose personal data in response to lawful requests by public authorities, other competent authorities, including when it is required to meet national security or law enforcement requirements, and will do so where permitted by local data protection laws.
11.3. Data localisation obligations
If you reside in a jurisdiction that imposes "data localisation" or "data residency" obligations (i.e., requiring that Personal Information of its residents be kept within the territorial boundaries of such jurisdiction), and this fact comes to our attention, we may maintain your Personal Information within such territorial boundaries, if we are legally obligated to do so.
You acknowledge that while doing so, we may continue to collect, store and use your Personal Information elsewhere.
11.4. Targeting, advertising
We also use Facebook, Google, as well as other advertising and marketing tools. You should carefully read the privacy policy of these service providers. More information on the targeted advertising, as well as your opt-out rights and other rights, you will find on the respective websites of these service providers - https://lt-lt.facebook.com/policies/ads#; https://policies.google.com/technologies/ads.
11.5. Social Media features
Our Services include certain Social Media features and widgets, single sign on features, such as the "Facebook Connect" or "Google Sign-in", the "Facebook Like" button, the "Share this" button or other interactive mini-programs ("Social Media Features"). These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties' Social Media Features are governed by their respective policies.
11.6. Our legal obligation to use or disclose personal data
We will reveal your Personal Data to state and public authorities without your prior permission only when we are legally required to provide information, including taking legal action to defend our rights, as well as the cases, where we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request, enforce applicable Terms of Services, including investigation of potential violations, detect, prevent or otherwise address fraud, security or technical issues.
11.7. Other
We may share your personal data in manners other than as described above, pursuant to your explicit consent, or if we are legally obligated to do so.
Natsav has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third-Party Services for further enhancing the security of our Services and protection of our Visitors' and Users' privacy.
Regardless of the measures and efforts taken by Natsav, we cannot and do not guarantee the absolute protection and security of your Personal Information, or any other User Content you upload, publish or otherwise share with Natsav or anyone else.
We therefore encourage you to set strong passwords for your User Account and avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.
If you have any questions regarding the security of our Services, you are welcome to contact us at [email protected].
You are entitled to a range of rights regarding the protection of your Personal Data, which are subject to limitations, restrictions and conditions as laid down in GDPR and applicable law. Those rights are:
Some of the rights as above are easy to exercise: i.e., you may at any time access and edit, update or amend your details, opt out of receiving communications from us and our partners by visiting and adjusting your personal account settings, or by e-mail: [email protected].
When you object to processing of Personal Data when processing is carried out on the basis of legitimate interest, we will carefully consider such a request, which may result in your Account closure or de-activation.
Users have the right to lodge a complaint with the national Data Protection Agency in their country of residence in the event where their rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
Automated individual decision making, including profiling
In certain cases we make automated decisions related to you. We may use technology to assess your personal situation and other factors to predict potential risks or outcomes (this practice is known as profiling). We implement this to make decisions that are fair, consistent, and informed by accurate data.
In cases where a decision based solely on automated processing produces legal effects concerning you or similarly significantly affects you, you have the right to contest the decision, express your point of view and request human intervention. You can do this by contacting our Customer Success team or by using email indicated in this section. We will review your request and provide a human review of the decision, ensuring that your rights are fully respected.
For example, we make automated decisions and profiling in the following cases:
We assume that all Users of Natsav Platform have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our website, and mobile applications. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 17. Continued use of Natsav's website and mobile applications implies acceptance of the revised Policy.
This Policy is an integral part of Natsav's Terms and Conditions.
We will ask for your consent before using information for a purpose other than those set out in this Policy.
For all your requests or comments concerned with this Privacy Policy, please contact: [email protected].
Our Policy applies to all of the services offered by us and our affiliates, including Natsav, UAB, private limited liability company, organized under the laws of the Republic of Lithuania, code 302710386, legal address at Švitrigailos str. 34, LT-03230 Vilnius, the Republic of Lithuania, Natsav operations, UAB, private limited liability company, organized under the laws of the Republic of Lithuania, code 306308157, legal address at Švitrigailos str. 34, LT-03230 Vilnius, the Republic of Lithuania, but excludes services that have separate privacy policies that do not incorporate this Policy.
Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our services.
Our Policy may change from time to time. We will post any Policy changes on our website and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).
If you have any further questions regarding the data Natsav collects, or how we use it, then please feel free to contact Data Protection Officer at the details as indicated above hereof.